The xTend I.T. Remote Help Desk service is available 24 hours a day, 7 days a week! Our Help Desk Service has been available to law firms since 2004 and offers support options during regular business hours, after hours and 24/7 coverage.  Our Help Desk service provides an outstanding level of service with features that include remote control of client desktops, call ticketing and reporting and three levels of escalation. Whether your firm chooses business hours, 24/7, or after hours support, the xTend I.T. service provides your users with unlimited access to an experienced legal centric help desk team. Our help desk engineers are acutely aware of the specialized needs of the legal community and have extensive exposure to a wide range of legal specific applications. Got a question on Document Management or redlining? Don't worry, we've seen it before. In addition to real-time help desk support, many of our clients utilize xTend I.T. to provide just in time, just enough training to their user base. We all know the pressures placed upon both attorneys and staff by ever compressing schedules. xTend I.T. provides a guided hands-on training forum with the answers they need, when they need them. For more information contact: info@adaptivesolutions.com. Brochure What our customers are saying "xTend I.T. has allowed me to focus on my real job, running the day to day operations of the Firm." Adelaine Williams, Firm Administrator Kaplin Stewart Blue Bell, PA "xTend I.T. allows me to concentrate on driving my network forward rather than wrestling with the day to day end user support." Fay Hunsberger, Legal Administrator Powell, Trachtman, Logan, Carrle & Lombardo, PC King of Prussia, PA More...